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Troubleshooting

Login Issues

Login fails

Symptom: Authentication fails or browser doesn't proceed past login page.

Solutions:

  1. Check credentials in .env: 

    cat .env

  2. Run with debug mode to see what's happening: 

    python thuis.py <url> --no-headless

  3. Make sure your VRT MAX subscription is active.

Download Issues

Download fails

Symptom: Download starts but fails with an error.

Solutions:

  1. Check if FFmpeg is installed: 

    ffmpeg -version

  2. Install FFmpeg if missing: 

    # Ubuntu/Debian
sudo apt install ffmpeg

# macOS
brew install ffmpeg

  3. Check available disk space.

Module Errors

Module not found

Symptom: ModuleNotFoundError: No module named 'xxx'

Solution: 

# Activate virtual environment
source venv/bin/activate

# Reinstall dependencies
pip install -r requirements.txt

Browser Issues

Playwright fails to launch

Solution: 

# Reinstall Playwright browsers
playwright install chromium

Still Having Issues?